At Matza Education, each training course is designed to offer practical and relevant knowledge, connecting theory and application in real-life scenarios. Our aim is to prepare professionals for the challenges of the market, strengthening technical and strategic skills in different areas of technology and management.
By taking part in one of our programs, you will have access to up-to-date content, experienced instructors and a results-oriented methodology. Regardless of the format - face-to-face or online - we aim to create a dynamic, accessible and high-impact learning experience.
More than just a course, each training is an opportunity for professional and personal development, helping you to gain certifications, expand your skills and stand out in an increasingly competitive market.
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- System administrators
- System integrators
This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, VMware vRealize® Log Insight™, and other tools to analyze and solve problems.
By the end of the course, you should be able to meet the following objectives:
- Use vSphere Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment.
- Introduce troubleshooting principles and procedures.
- Use VMware vSphere® Command-Line Interface to diagnose and resolve problems in the vSphere environment.
- Troubleshoot networking problems and recover from these problems.
- Analyze storage failure scenarios and resolve the problems.
- Troubleshoot vSphere cluster failure scenarios and analyze possible causes.
- Diagnose common VMware vSphere® High Availability problems and provide solutions.
- Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®), and improve resource use (VMware vSphere® Distributed Resource Scheduler™).
- Troubleshoot VMware vCenter Server® problems.
- Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them.
- Troubleshoot faulty virtual machines, including installation problems, snapshot problems, and connection problems.
This course requires completion of one of the following prerequisites:
- VMware Certified Professional 6.5 - Data Center Virtualization (VCP6.5-DCV)
- VMware vSphere: Fast Track [V6.5]
- VMware vSphere: Install, Configure, Manage [V6.7]
- Equivalent knowledge and administration experience with ESXi and vCenter Server
- Experience in working with a co
5 days
Module 1: Course Introduction
- Introductions and course logistics
- Course objectives
Module 2: Introduction to Troubleshooting
- Identify the effects of a system problem
- Define the scope of troubleshooting
- Use a structured approach
- Discuss the principles of troubleshooting
- Follow a logical troubleshooting procedure
- Examine examples of troubleshooting
Module 3: Troubleshooting Tools
- Use command-line tools to identify and troubleshoot problems
- Use vSphere CLI
- Find and interpret important log files
- Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis
Module 4: Networking
- Identify the symptoms of network-related problems
- Analyze and solve standard switch and distributed switch problems
- Analyze virtual machine connectivity problems and fix them
- Examine common management network connectivity problems and restore configurations
- Identify and prevent potential problems
Module 5: Storage
- Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
- Analyze storage-related logs
- Analyze hardware malfunction and software misconfiguration scenarios
- Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
- Analyze possible causes, recover from faulty conditions, and restore storage visibility
Module 6: vSphere Clusters
- Identify and recover from problems related to vSphere HA
- Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
- Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
- Examine vSphere cluster failure scenarios and possible solutions
Module 7: Virtual Machines
- Analyze and resolve common virtual machine snapshot problems
- Identify possible causes and resolve virtual machine power-on problems
- Troubleshoot virtual machine connection state problems
- Resolve problems seen during VMware Tools™ installations
- Examine failure scenarios and provide solutions
Module 8: vCenter Server and ESXi
- Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
- Identify and resolve authentication problems
- Troubleshoot VMware Certificate Authority and certificate problems
- Analyze and fix problems with vCenter Server services
- Analyze and fix vCenter Server database problems
- Identify VMware vCenter Server® High Availability problems
- Examine ESXi host and vCenter Server failure scenarios and resolve the problems